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 The eagerly anticipated Globodigital Support Center version 2 Release Candidate one has been launched. Support Center is an advanced helpdesk system, also known as case or issue management system written to integrate with Joomla/Mambo content management system. Celebrating the launch Globodigital are offering 20% store wide until 12th of February 2006. All purchases come with standard three months support.
Support center has an extensive number of features, some of which are...
| Flexible yet powerful structure | Contract based support | | Advanced ticket manager | Knowledge base | | Glossary | Extensive template engine | | Export engine | Reporting engine | | plus more... | |
What makes Support Center unique is its : - Extensive customisation ability via Joomla/Mambo CMS templates and further using Support Center built templates
- Flexible yet powerful workflow designed to cater:
- Broad range of industries from technology based through to marketing and even manufacturing
- Provision of services or product based support to external clients
- As a internal case management system supporting internal departments for products or services
If you are familiar with Mambo, you will be able to get Support Center up and running within 10 minutes. Just install it as a regular component (2 clicks) and then configure your users and you are ready.
For anyone not familiar with Joomla/Mambo CMS systems, ...well you have been missing out. Forget about the days of not being able to customise your existing helpdesk system to the extend you want. The days of being forced to use the same look/feel and functionality as directed by the Helpdesk system vendor are long gone.
Support Center is written to be used on Mambo hence you will be benefiting from the easy installation, endless flexibility and easy to find support given the 100,000s of website utilises either of these two systems. |
