Ticket Managemen Assign a ticket to one or multiple support staff Highlight new ticket for easy ticket management Advanced search through tickets
Ticket Management via Email Send confirmation of ticket received via email Set the priority of ticket received Possibility to assign one ticket to many users. Possibility to close and remove tickets without reply Email notification when a ticket has been processed User Groups User Agreement Rights Manager Database Maintenance Download: http://www.joomlatag.com/JTag-HelpDesk/View-category.html
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